Employment Opportunities

Maintenance Technician

Supervisor: Director of Facilities

General Responsibilities:

Please send resume to: David.crandall@tphtrust.org

Application available for download or available in office.

Twin Pines Housing is an Equal Opportunity Employer.

 Position Description: RESIDENT SERVICES COORDINATOR

Duties:

To assist the Director of Supportive Services specifically and the Property Management team in general in supporting Twin Pines Housings’ residents and leaseholders; to coordinate integrated efforts of Twin Pines Housing and the agencies referring households; to provide additional support as assigned from time to time to other households in Twin Pines’ portfolio; to provide general administrative support.

General Supportive Services:

• Attend lease signings, prepare and present Twin Pines Housing Welcome Packets.
• Advocate for residents when appropriate; advocate for Twin Pines when appropriate.
• Staff existing/help develop new programs of interest to residents and approved by Twin Pines Housing.
• Offer residents, Property Management, and referring agencies support to design and implement Lease Addendums and other plans focused on housing stability and life goals.
• Complete all necessary client- or program-related documentation in a timely manner, including, but not limited to the following: household verification documents, discount programs, resident memos, etc.
• Attend scheduled and emergency meetings and represent Twin Pines Housing as assigned by Director.
• Attend professional conferences as requested and complete assigned trainings.
• Shared office or community tasks including producing and distributing resident newsletter(s) and survey(s), performing general office duties (covering the telephone, copying, receiving and recording rent payments, helping walk-ins seeking information, etc.).
• Other duties as assigned.
• Physical Requirements: Ability to access all company sites, buildings, apartments and facilities. Twin Pines Housing is a fragrance free work environment.

Preferred qualifications:

• A. in human services or related field, or equivalent work experience
• Two years’ experience working with families in crisis
• Basic familiarity with Microsoft Office Suite including Outlook, Word, Publisher, Excel

Additional skills:

• Familiarity with ACES and trauma informed practices
• Ability to be a strong advocate simultaneously for the resident and the company.
• Ability to work well independently and within teams and maintain a cooperative attitude with residents, staff, community members, and Trustees
• Good organizational and communication skills
• Ability to maintain absolute privacy for residents and confidentiality of Twin Pines Housing records and communication
• Good sense of humor, ability to adapt to schedule changes, creative, willing to learn
• Reliable vehicle, valid driver’s license, vehicle registration, and insurance
• Other tasks as required / requested
• Demonstrated ability to maintain professional and personal boundaries, including:
• Conversational topics.
• Protect resident privacy and records appropriately in written and verbal communications, properly file and store identifying information at all times and in all locations, office and remote.
• Clear awareness of impact of language and demeanor in varying situations; able to vary as needed to reduce trauma and negative outcomes for residents in challenging situations.

Status: The resident services coordinator is regular, fulltime, includes benefits.

Supervision: The position is supervised by the Director of Supportive Services

Application Instructions

Please submit one pdf document containing a cover letter, detailing your qualifications for this position and your salary requirements, along with a resume to: info@tphtrust.org.

Twin Pines Housing is an Equal Opportunity Employer.  

Accounts Receivable Specialist

Job description

In general, the Accounts Receivable Specialist is responsible for the tasks related to the day-to-day property management records aligning with the accounting records. Duties include posting daily cash receipts, keeping tenant ledgers in order, and billing review.

The Accounts Receivable Specialist is also responsible for understanding and providing backup to the Accounts Payable Specialist role which ensures that all payables are paid with proper backup, timely, and accurately.

Specific duties include, but are not limited to:
Review and post the receipt of rental payments including Ach’s and security deposits in the Property Management software (AR)

• Review move-ins for charges
• Review move-out deposit accounting issues and request related transfers
• Review tenant ledger discrepancies with Property Management
• Assist PM if needed to respond to tenant inquiries concerning ledgers
• Apply prepaid rents by the 9
• Review and post subsidies
• Review and resolve rent roll issues as needed working with PM and accounting staff
• Prepare and post vacancy journal entries
• File all reports in SharePoint
• Assist with Forms LC-142 at year end
• Assist with quarterly and annual reporting
• Assist with the preparation of annual budgets
• Assist with the annual financial audit
• Provide administrative support for the finance department
• Other duties as assigned

Qualifications:

Three to five years bookkeeping and Microsoft Office. The ability and willingness to troubleshoot and solve problems is required. Accounting software experience with Yardi Voyager and Sage 50 preferred.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

Work Location: In person

Application Instructions

Please submit one pdf document containing a cover letter, detailing your qualifications for this position and your salary requirements, along with a resume to: info@tphtrust.org.

Twin Pines Housing is an Equal Opportunity Employer.  

POSTION DESCRIPTION: Property Manager

Role: Looking to add a Property Manager to our growing portfolio of rental properties

Personal Skills:
• A strong commitment to helping low- and moderate-income families.
• A willingness to work with families in crisis.
• The ability to be a strong advocate for both the client and the agency.
• The ability to work well in a team both within the agency and within the community.
• Strong organizational and communication skills
• Possess a good sense of humor.

Duties and Responsibilities:
• Direct Service:
o Ensure compliance with all regulations related to various affordable housing programs.
o Oversee all aspects of property management including but not limited to leasing units, collecting rents, enforcing property rules and regulations, conducting property inspections to ensure all health and safety standards are met.
o Manage relationships with residents to address concerns and resolve issues
o Work with applicants to fill vacancies on a timely basis with qualified residents.
o Plan and run monthly property meetings when needed
o Collaborate with other divisions of Twin Pines to best serve the residents
o Work with Supportive Services when there is a concern for a resident.
o Professionally work with partner agencies as needed to help their clients
• Administration:
o Accurately complete all necessary resident or property related documentation in a timely manner. For example, documenting all interactions in the property management software

Other duties as needed:
• Provide information and referral assistance as needed
• Advocate for resident when appropriate
• Advocate for Twin Pines Housing when appropriate
• Work with maintenance to address tenants regarding work orders and lease violations reported.
• Assist residents with completion of required paperwork as needed
• All other duties as signed.

Reports To: Director of Property Management

Qualifications:
• Two years’ experience in Property Management
• Strong skills working with individuals and group

Employment Type: Full-time with benefits including medical, dental, vision, and paid time off

Equal Opportunity Employer: We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, or sexual orientation, national origin, age, disability, or any other protected class.