Employment Opportunities

Job Description: Maintenance Technician

Supervisor: Director of Facilities

Hours of Work: 40 hours per week as scheduled with supervisor

General Responsibilities:

Twin Pines Housing aims to provide a safe and healthy quality of life for tenants by offering prompt repair and maintenance services, maintaining a high standard of physical plant cleanliness and performance, and demonstrating supportive and courteous interactions with others.

This position requires personal contact with apartment residents. Proper conduct with residents, co-workers and supervisors is essential at all times. The position reports to the Twin Pines Director of Facilities who is part of the property management team.

Essential Responsibilities:

  • Complete all work orders within five (5) business days, unless under other circumstances approved by the Director of Facilities.
  • Perform maintenance duties for turnover of all vacant units within three (3) business days unless waiting on a contractor if approved by the Director of Facilities, or under other circumstances approved by the Director of Facilities such as when there is extensive work needed in the unit. Turnover of vacant units takes priority over everything other than emergencies.
  • Communicate with the Director of Facilities when a contractor is needed.
  • Meet with contractors to allow them access to the property as needed.
  • Maintain curb appeal by keeping exterior clean and orderly. Whenever arriving at a property you will walk the grounds, clean up any debris on the grounds, take note of any needed repairs and bring same to the Director of Facilities’ attention.
  • Maintain positive relations with each resident
  • Perform on-call duties on a scheduled rotation beginning Monday morning at 8 AM and ending Friday afternoon at 4 PM, as well as covering rotating weekend on-call duties beginning Friday at 4 PM and ending Monday at 8 AM.
  • Ability to lift a minimum of 50 lbs (such as salt bags).
  • Patch and paint interior and exterior surfaces of buildings and apartments as needed.
  • Perform other work as assigned.
  • Respond to, and follow through on all after-hours emergency calls, including completing necessary communications with the Director of Facilities.

Qualifications:

Must maintain a high level of competency and efficiency in all maintenance work, be capable of performing sustained manual labor, and have the ability to work at heights and in inclement weather. A valid driver’s license and proof of insurance are required. Must take and pass training on fair housing and other topics while employed.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Work Location: In person

Please send resume to: David.crandall@tphtrust.org

Twin Pines Housing is an equal opportunity employer.

Director of Development and Communications 

Twin Pines Housing 

Position Summary
The Director of Development and Communications is responsible for planning, implementing, and managing all fundraising, donor relations, grant writing, planned giving, communications, and public relations activities for Twin Pines Housing. As the organization’s sole development and communications professional, this position leads all aspects of philanthropic revenue generation while overseeing external communications and supporting the Executive Director, Board of Trustees, and senior leadership team. 

The Director is responsible for a fundraising operation that generates approximately $1 million annually from individual donors, foundations, corporations, government sources, and other philanthropic partners. The position plays a central role in cultivating and soliciting major gifts, growing the organization’s $3 million endowment, and expanding Twin Pines’ long-term base of philanthropic support. 

Essential Responsibilities 

Fundraising and Donor Relations 

  • Develop and implement the organization’s annual fundraising plan. 
  • Manage the annual fund, including planning, writing, and coordinating three to four direct mail appeals each year. 
  • Cultivate, solicit, and steward individual donors through regular personal visits, phone calls, and correspondence. 
  • Draft personalized acknowledgement letters, stewardship reports, and donor communications for the Executive Director. 
  • Plan and implement donor recognition and stewardship activities. 

Major Gifts 

  • Manage the organization’s major gifts program, including identifying prospects, coordinating donor strategies, and maintaining cultivation plans. 
  • Schedule and coordinate donor meetings for the Executive Director and members of the Board of Trustees. 
  • Prepare donor briefing materials and talking points for cultivation and solicitation visits. 
  • Maintain a prospective donor pool of approximately 50 people capable of making gifts of $10,000 and higher over a three-year period. 
  • Qualify identified prospective donors through individual visits and develop a strategy for moving qualified prospects through the donor cycle. 

Grant Development 

  • Research, prepare, and submit grant proposals and progress reports to government agencies, foundations, corporations, and other funding organizations. 
  • Coordinate grant information with finance, property management, resident services, and executive staff. 
  • Maintain grant calendars and ensure timely reporting and compliance with grant requirements. 

Planned Giving 

  • Support and help grow Twin Pines’ newly established planned giving program, including researching additional gift vehicles appropriate for the organization to offer. 
  • Identify and cultivate planned giving prospects, with particular attention to long-tenured and older donors. 
  • Develop marketing and educational materials introducing planned giving to donors as the program grows. 

Communications and Marketing 

  • Develop and produce organizational communications, including newsletters, annual reports, brochures, and other printed and digital materials. 
  • Manage and regularly update the organization’s website. 
  • Interview residents, donors, staff, and community partners to develop compelling stories demonstrating the impact of Twin Pines’ work. 
  • Create content for newsletters, annual reports, website updates, social media, press releases, and donor communications. 
  • Develop and maintain the organization’s social media presence. 
  • Write press releases and serve as the primary media contact for organizational announcements, development projects, and special events. 
  • Maintain consistent organizational messaging and branding across all communications. 

Events 

  • Plan and coordinate donor appreciation events, project groundbreaking ceremonies, ribbon cuttings, and other public events. 
  • Support organizational celebrations, staff events, and community outreach activities. 
  • Coordinate ordering of staff appreciation items (swag) as part of the organization’s annual staff appreciation effort. 
  • Coordinate community events in collaboration with partner organizations, municipalities, businesses, and other nonprofit organizations. 

Board and Organizational Leadership 

  • Serve as staff liaison to the Board of Trustees and assigned Board committees, preparing meeting materials, agendas, reports, and minutes as assigned. 
  • Manage all logistical and administrative aspects of Board and committee meetings, including agenda preparation, meeting packets, reports, minutes, and Zoom/hybrid meeting technology. 
  • Support Board fundraising efforts and committee work, providing timely fundraising reports and donor information to Board leadership. 
  • Participate as a member of the senior staff leadership team, contributing to organizational planning, budgeting, and strategic initiatives. 
  • Collaborate with department directors to communicate organizational priorities and achievements. 

Database Management and Reporting 

  • Manage the organization’s donor database (eTapestry), ensuring accurate gift entry, donor records, and constituent information. 
  • Generate monthly fundraising reports and donor analytics for the Executive Director, CFO, and Board. 
  • Maintain donor acknowledgement systems and gift tracking. 
  • Analyze fundraising results and recommend strategies for improving donor engagement and revenue. 

Qualifications and Experience 

The ideal candidate will be an experienced, collaborative fundraising professional who is comfortable building relationships, telling Twin Pines Housing’s story, and working independently in a mission-driven organization. 

  • Bachelor’s degree required.  
  • Five or more years of direct fundraising or development experience, including donor cultivation and solicitation.  
  • Strong relationship-building, writing, communication, organizational, and interpersonal skills.  
  • Ability to work independently and collaboratively as part of a team.  
  • Interest in learning about affordable housing and the communities served by Twin Pines.  
  • Willingness and ability to meet personally with donors and prospective supporters and enthusiastically share Twin Pines’ mission and impact.  
  • Experience with grant writing, major gifts, planned giving, communications, and donor databases is desirable.  
  • A sense of humor and positive attitude are a plus.  

This is a full-time, in-person position based in the Upper Valley. 

About Twin Pines
Twin Pines Housing is a nonprofit affordable housing organization serving the Upper Valley community of Vermont and New Hampshire. Twin Pines develops and manages affordable rental housing, supports shared-equity homeownership, and works to preserve and expand housing opportunities for individuals and families with modest incomes. The organization serves more than 1,100 residents and is committed to creating vibrant, stable communities throughout the region. 

Please send resume to: David.crandall@tphtrust.org

Twin Pines Housing is an equal opportunity employer.

Equal Opportunity Statement

Twin Pines Housing is an equal opportunity provider and employer.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at https://www.usda.gov/oascr/how-to-file-a-program-discrimination-complaint and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.

USDA is an equal opportunity provider, employer, and lender.